Have you heard about all the benefits of VoIP, but not sure if you should switch your business phone lines over to it? If so, it helps to ask yourself the following questions.
Are You Looking To Lower Your Phone Bill?
One of the reasons that people look to make the switch to VoIP is because it can be cheaper overall for your business. Of course, this really depends on the type of business that you have and what your individual phone needs are. If you have one or two existing lines and not many extensions, it is possible to replace your existing phone lines with VoIP service and end up paying less money in the end. This is because you typically pay per extension with VoIP.
Do Your Employees Primarily Make Phone Calls?
When you have a traditional telephone service, you need to pay for a phone line for every single person that will be using the phone simultaneously. If you have a business where your employees are primarily on the phone, this means you need as many active phone lines as there are people, and then some additional lines for phone calls to roll over to. Every single phone with VoIP is going to have an open line that can be used to make and receive calls. No more busy signals, and calls can go into a queue until they are picked up by an employee.
Do Your Employees Work Outside Of The Office?
More employees are working from home these days, requiring them to potentially have an office setup that works for calls at home and at the office. With VoIP, their phone line goes with them wherever they go. The desk phone only needs to be plugged into an ethernet cable or connect to a WiFi router, and the phone will operate from anywhere as if it is in the office. This means that employees can take their desk phone home with them, and they can be reached just as if they were using an office extension.
In addition, it's possible to access all the features of an employee's desk phone from a smartphone app if the VoIP service offers it. This means having calls forwarded to their cell phone while on the go, all without giving out their private phone number. They can also check voice mail messages, and even receive calls from other extensions in the office.
For more information about business VoIP, contact a local provider.
These days, you can get lost in an unfamiliar area, then use your phone to get directions and find your way home. You can check the weather while you're watching a friend play baseball. You can search for dinner recipes while riding the bus. It's amazing that you can do all of these things on your smartphone. While a lot of this is due to the phone itself, phone service is also important. We like writing about phone service on this blog because it has transformed our lives in so many ways, and we know it has transformed our readers' lives , too.